Order Tracking

Once your order has shipped you will receive an email from us with a tracking number and link to track your order. You can also enter your tracking number in the box below to get the latest status on your shipment.

Please provide your tracking number (not order number):

πŸ‡ΊπŸ‡Έ UNITED STATES

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🌐 WORLDWIDE

 

 

The in-store process for the stock and packaging will take about 3-5 business days. Then, once your order is ready for shipment, the tracking will be available and sent to you. Please allow extra time for your order to be processed during holidays and sale seasons.

Please contact us if you do not receive tracking confirmation after 5 working days from the day you completed your payment.

If we are unable to process your order due to inaccurate or incomplete payment or incorrect address information, your order processing may be delayed.

When will I get my order?

We proudly offer worldwide shipping via USPS, YunExpress, and DHL.

Please kindly note your order will be processed for stocking, packing, and shipping to the address that you provide to us. We shall commit about delivery time to you as the table below:
North America region (excluded Mexico):

  • Commitment processing time: 3-5 business days
  • Commitment delivery time: 10-28 business days
  • Commitment timeframe: 13-33 business days

Europe & UK:

  • Commitment processing time: 3-5 business days
  • Commitment delivery time: 10-28 business days
  • Commitment timeframe: 13-33 business days

Australia, New Zealand, Chile, and other regions:

  • Commitment processing time: 3-5 business days
  • Commitment delivery time: 10-28 business days
  • Commitment timeframe: 13-33 business days

Please kindly note that we shall not provide services to South Asia (except India), Western Asia and African countries, and other countries listed in Singapore Designated Individuals and Entities.

RISK-FREE SHIPPING

If for whatever reason your goods don't arrive within 60 days, you will be refunded in FULL for that item. This is our promise to you! If there's a missing order, please let us know via . We'll investigate (it usually took 3-5 business days) and send you another one after we got a conclusion